Our dispatch times are:
Monday to Friday until 15:15.
When you place your order, you will be presented with one or more delivery options depending on your location, and the order size/total:
|1st Class Royal Mail Large Letter||Up to 750g, 2 items or up to £20 ex VAT. 1 - 2 working days.||£2.66||£3.19|
|2nd Class Royal Mail Large Letter||Up to 750g, 2 items or up to £20 ex VAT. 2 - 3 working days.||£2.16||£2.59|
|1st Class Royal Mail Small Parcel||Up to 2KG or up to £25 ex VAT. 1 - 2 working days.||£4.16||£4.99|
|2nd Royal Mail Small Parcel||Up to 2KG or up to £25 ex VAT. 2 - 3 working days.||£3.33||£3.99|
|UK Express Courier - DPD||1-2 working days tracked service.||£4.99||£5.99|
|Free Next Working Day Delivery - DPD||1-2 working days tracked service for orders over £50 ex VAT. Only available to selected UK areas.||FREE||FREE|
|Northern Ireland||Approx 2 working days. Please contact us for an accurate delivery time. Delivery price per 30kg.||£12.00||£14.40|
|Scottish Highlands||Approx 2 working days. Please contact us for an accurate delivery time. Delivery price per 30kg.||£13.00||£15.60|
|UK Offshore Outer Areas||Approx 2 working days. Please contact us for an accurate delivery time. Delivery price per 30kg.||£16.00||£19.20|
|Republic of Ireland||Approx 2 working days. Please contact us for an accurate delivery time. Delivery price per 30kg.||£24.00*||£28.80|
|EU Delivery||Selected countries only. Please contact us for delivery times to your country. Delivery price per 30kg.||£24.00*|
*EU deliveries & Republic of Ireland include an £8 processing fee
EU shipping & Republic of Ireland is momentarily on hold please email us at firstname.lastname@example.org if you have a specific order request.
We take pride in the quality of our products. If your order did not meet your requirements for any reason, please contact us for assistance.
If there's a problem with your order, returns can only be accepted if you report the problem within:
7 working days for broken/missing items.
14 days for undelivered items.
If you are unhappy with any items for whatever reason, or if you have changed your mind, we are able to offer a refund (excluding postage costs) as long as you contact us within 30 days of having placed your order, and we will advise on how to return the items for a refund.
Please note we cannot refund items that are returned in a condition different to how they were sent out.
Please view the short video below of how the DPD delivery service works, ensuring you get the best experience possible.